UstadWork is a freelance marketplace where clients can post jobs or buy packaged services, and freelancers can publish gigs, send proposals, deliver work, and manage payouts in one place.
Yes. Clients and freelancers can create an account, browse the marketplace, and set up their profile without paying an upfront membership fee.
Clients use UstadWork to hire talent, post jobs, and place orders. Freelancers use UstadWork to create gigs, send proposals, deliver work, and withdraw earnings.
A gig is a packaged service published by a freelancer with clear pricing and delivery terms. A job is a project requirement posted by a client, and freelancers respond to it with proposals.
Clients currently pay the listed order total on UstadWork, and the platform does not add a separate buyer commission during checkout. UstadWork currently deducts a 5% platform commission from freelancer earnings, and that fee is stored in the order snapshot so the platform fee and seller net amount stay traceable.
Referral rewards are created on eligible completed paid work. By default, client referrals earn 2% for up to 20 eligible orders, freelancer referrals earn 1% for up to 10 eligible projects, and attribution stays active for 30 days.
UstadWork keeps payment snapshots inside the marketplace so the client-funded total, platform fee, seller net amount, delivery flow, review status, disputes, refunds, and freelancer payouts can all be tracked clearly.
Freelancers can request a withdrawal once they have available wallet balance, their account is allowed to withdraw, and the request meets the minimum withdrawal amount of $10.
Supported withdrawal methods currently include Bank Transfer and Payoneer. A freelancer should add an active payout method before requesting a withdrawal.
Withdrawal requests can stay pending or move to processing while the payout is reviewed and a transfer reference is assigned.
UstadWork uses account checks, moderation, dispute handling, flagged-account review, self-referral blocking, and payout review controls to reduce abuse and protect marketplace activity.