Expected duration
Less than 1 month
Job Description
We need support scripts, FAQ responses, and message templates for an ecommerce store. The content should be clear, polite, and useful for common shipping, refund, and product questions.
Required Skills
Customer Support
FAQ Writing
Ecommerce
Helpdesk
Screening Questions
1.
Have you written support macros before?
2.
Can you keep tone friendly and clear?